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For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). All others, follow normal procedures. Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding. . _____________________________________________________ Contact Us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number (s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.